R & R Newsletter: That feeling when you’ve dropped the ball.

You glance at the clock. It’s 4:15 PM.
Your stomach sinks as you stare at the email you promised by noon.
You picture your colleague waiting, wondering if you forgot.

You haven’t. You’re just buried under a mountain of requests.
That familiar regret washes over you.
It whispers that you are flaky, unreliable, and NOT ENOUGH.

I know that feeling. It's heavy.
But this isn't a character flaw. It’s a design flaw.
Your plate is simply too small for everything being piled on it.

The good news? You can often decide what stays.

TIP

Trust is built on responsiveness.
When people feel seen and understood, they feel safe.
Your reliability is often measured through the eyes of others in what the research refers to as "perceived responsiveness.”

But when your to-do list has more items than you have hours, your responsiveness is the first casualty.
Silence sends a signal, intended or not.
It looks like you don’t care, even when you care deeply.

The fix is to replace that silence with predictability.
Responsiveness is a two-way street.
When you are attentive to others' needs, they are more likely to be responsive to yours.

Trust begins with responsiveness—and it grows when others can count on you to show up, not perfectly, but predictably.